August product roundup: streamlined order management, smoother team shipping, newly discounted FedEx rates, and more

We're thrilled to share the latest ways you can elevate your shipping experience and save more. In the Web App, you can now streamline order management and collaborate with your team more efficiently with our new features. Plus, our brand-new API portal and tracking improvements make your API integration more seamless than ever. To top it off, enjoy even more shipping options with new discounted FedEx rates—up to 35% in savings! Keep reading to learn how to boost your efficiency, reduce expenses, and ensure a seamless experience for your customers.

What’s new in our Web App

Easily manage your orders with Shippo tags

Shippo tags is a new feature that allows you to mark your orders with custom labels. Helping you streamline your workflow, Shippo tags make it easier to manage orders and perform special fulfillment workflows.

For instance, if orders to West Coast states like California, Oregon, and Washington are a top priority for your business, you can create a “High Priority” tag and assign it to those orders, either manually or automatically. This way, you can easily spot and manage your most critical West Coast shipments with ease.

Check out the blog to learn when and how to use Shippo tags to increase your order management efficiency.

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Track who created each label within your team

To streamline shipping with your team, you can now track who created each label.

See who created each label

Quickly and easily address issues with the appropriate team member if a customer problem arises. 

Note: You’ll only be able to view who created each label for shipments created from July 9, 2024 onward.

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Filter shipments by user created

You can also filter your shipments by who created them, allowing you to compare overall output and identify team members who may need more support or deserve extra recognition.

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Or, add more users to your account if needed to take full advantage of this powerful new feature.

Quickly import Shopify orders into your Shippo account

Shopify orders now automatically sync every 15 minutes–4x faster than before! Say hello to more frequent order syncs, keeping you in the know.

What’s new in our API 

Streamline your operations with the API Portal 

The portal—available at no extra cost—is your “control center,” designed to help you simplify your workflow and take charge of your operations. Simply log in with your existing Shippo credentials. 

With the portal, you can easily download invoices with no volume limits; view data and analytics on your shipping spend and performance; set parcel templates; and manage admin tasks. Plus, you can access API keys, new SDKs, and set up webhooks for instant notifications. 

You can always access the portal by clicking the Login button located at the top right of the navigation bar on the Shippo website. 

Explore the Shippo API Portal today and see how it can streamline your shipping workflow.

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Track shipments with 1,000+ new carriers

You can now access tracking support via webhooks for over 1,000 carriers. That’s 16X more carrier tracking options! This update unlocks tracking capabilities in new regions, including Asia, Oceania, and South America, and also supports trucking and freight. Check out the full, searchable list of 1,000+ carriers here. 

Tracking for these new carriers is supported only through the Shippo POST tracking endpoint (webhooks). For more details, view our API docs to find out how to set up your webhooks for seamless tracking.

What’s new with our carriers

Unlock more shipping choices and greater savings with new FedEx discounted rates

With our six newly discounted FedEx service levels—FedEx International Priority^®, FedEx^® International Economy, FedEx Express Saver^®, FedEx 2Day^® AM, FedEx Priority Overnight^®, and FedEx Standard Overnight^®—you can ship with confidence while saving up to 35%! Whether you’re shipping across the country or around the world, these new options give your business greater flexibility. 

Plus, with FedEx, get:

• More control over your shipping process—Use your own custom shipping boxes or FedEx packaging—it’s your choice.
• 24-hour tracking—Keep your customers informed and satisfied every step of the way.
• Access to over 60,000 nationwide retail network FedEx locations—Dropping off packages and starting the delivery process has never been easier or more convenient.

Start boosting efficiency and reducing expenses today

Log in to your Shippo account to take advantage of these new updates today.

Not yet a Shippo customer? Get started today for discounted shipping or contact sales to speak with a product expert.

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