Deliver an Experience They'll Love
Offer customized tracking and returns with the convenience and transparency your customers want.
The Online Selling
Handbook
Create Shipping Labels with Shippo
The shipping solution that automates and streamlines your process to save you time and money.
Tracking With More Details and More Updates
Your customers are binge watching their tracking information. Give them the constant, detailed updates they’re looking for.
Get startedDetailed shipment information
Include addresses, carrier information, and shipping service to provide peace of mind
Comprehensive tracking history
Details about location, time, and status to reference if an issue arises
Up-to-date Estimated Time of Arrival (ETA)
We analyze your package data to estimate time of delivery, so customers can plan ahead
Original ETA
Display the original ETA and any changes, so you can identify late packages
Tracking That Goes the Extra Mile
Don’t settle for the tracking information that comes standard from the carriers. Shippo helps you get more out of your tracking data and automatically pass updates on to your customers.
Get startedReal-time updates and webhooks
Immediate package updates provide the ultimate customer experience
Standardized tracking across all carriers
Help customers know what to expect by offering consistent tracking
A la carte tracking
Track packages created outside of Shippo, so you can keep tabs on your shipments
Branded tracking pages
Customize your tracking pages to build your brand with customers
Customizable shipping notification emails
Customize email notifications and subject lines to include your branding
Returns That Build Customer Loyalty
Attract the 95% of people that will buy again after a positive return experience.
Get startedSaved package information
Easily create return labels for any order in your package history
Return shipping options
Have the choice to change the shipping service on the return trip
Scan-based returns
Only pay for return labels once they’re used to provide a customer-friendly experience
Standalone returns
Purchase return labels for packages created outside of the Shippo platform to offer returns for all packages you ship
Our Customers Love Us
We pride ourselves on removing the friction from shipping for our customers, so that they can focus on what they do best.
