E-Commerce Shipping

How to Ship Internationally with Shipping Consolidators

By Michelle McNamara , Fri 16 Mar 2018

How to Ship Internationally with Shipping ConsolidatorsDon’t let international shipping scare you. It’s a great way to diversify a store’s customer base and ultimately increase revenue. If you’re not considering international shipping, you’re likely leaving money on the table. Statista predicts worldwide ecommerce sales will amount to $4.5 trillion by 2021, a 95 percent increase from $2.3 trillion estimated in 2017.

When you first start shipping globally, it’s hard to know where to start with customs forms, local Post Office policies, and country-specific shipping restrictions. A great way for first-timers to dip their toes in the global market is with shipping consolidators.

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#SeedStage Startup Advice

5 Qualities of Startup Founders — An International Women’s Day Panel Recap

By Michelle McNamara , Wed 14 Mar 2018

Startup founders Laura Behrens-Wu, Mada Seghete, Heidi Zak, and Michelle Zatlyn

Building a successful company is no easy feat. In fact, only 40 percent of startups that closed Pre-Series A funding are expected to reach Series A. So, what special sauce do you need to “make it?” 

For International Women’s Day this year, our CEO and co-founder Laura Behrens Wu joined a panel of female founders to shed light on what it takes to create a new product and start a company. 

Between Laura and the rest of the panel — Mada Seghete, co-founder and head of marketing at Branch Metrics; Heidi Zak, co-founder and co-CEO of ThirdLove; and Michelle Zatlyn, co-founder and COO of Cloudflare (moderator) — they’ve collectively raised more than 338 million dollars for their companies and each employ tens to hundreds of team members. 

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E-Commerce Shipping

Improve the Post-purchase Experience with these E-commerce Best Practices

By Linda Yuan , Mon 12 Mar 2018

Tips to Improve the Post-purchase Experience

After the consumer clicks “buy,” your business is still on the hook to deliver a hassle-free post-purchase experience or risk losing repeat customers. In fact, 47 percent of online shoppers have chosen not to order from a retailer again because of a lack of visibility into a package’s delivery status. And, two out of three consumers will shop more with a retailer that offers a hassle-free returns policy.

From package tracking to affordable returns and delivery solutions, the post-purchase customer experience hinges on the shape of your shipping. Successful businesses are finding ways to compete on shipping in order to keep customers coming back for more.

Here are some of our top tips and tricks using shipping to improve the customer experience.

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