We Bridge the Distance Between Businesses and their Customers

Shippo brings businesses closer to their customers by making shipping effortless. We enable magical moments where the digital and physical worlds converge.

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Navigating the Complexities of Shipping

E-commerce businesses struggle to operate efficiently with opaque and outdated shipping processes, which are at odds with consumer expectations of speed and ease.

We build technology that shakes shipping of its complexities and connects businesses to the best delivery options.

We lower global and physical barriers—enabling a duo in Tampa, Fla. to send mini cinder blocks to Australia and brides to buy their dream dress without setting foot in a store—so that businesses can create superb experiences for modern-day customers.  

Shippo powers everything leading up to the moment of delight when a package arrives in the consumer’s hand.

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The E-commerce Shipping Layer

Shippo integrates with the top e-commerce platforms to streamline the fulfillment process.

Here’s how it works. First, a consumer will make a purchase on a business’ website. That order will automatically sync with Shippo so that the operations team can manage the order and print the shipping label plus any necessary documentation. Once the order is fulfilled, that information is synced back to the business’ e-commerce platform.

Users are also able to customize their shipping process, sending personalized tracking information via email, creating return labels, and more.

If further customization is required, users can also access Shippo’s API to meet their unique needs.

Our Values

The Front Page Test
We act with moral integrity and assume the best of each other. We trust each other to do the right thing.
We Haven’t Won Yet
If we wanted "easy" we wouldn't be here. We set high goals, push the boundaries, and pursue our goals relentlessly.
Be Entrepreneurial
We depend on each other's work to be successful as a whole. We are proactive and resourceful, taking ownership and seeking to empower others.
Be Kind
We act from compassion—for our customers, the company, and each other. We show everyone we interact with respect, empathy, and kindness.
Customers First
We put our customers first in everything we do. We will succeed if we deliver value and high-quality products to our customers. We walk the extra mile to delight our customers with excellence and expertise.

A Global Partner Network

We work with carriers, e-commerce platforms, third-party logistics (3PL) providers, warehouse management solutions, and more to streamline the fulfillment process for online sellers.

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Shippo Cares: Giving Back to Our Community

Our philanthropic program, Shippo Cares, focuses on helping the communities in which we live and operate. We follow the Pledge 1% charitable model: Shippo donates one percent of employee time, one percent of profit, and one percent of our product back to the community.

Previous volunteering events include Friends of the Urban Forest, Dress for Success, San Francisco-Marin Food Bank, and more. If you’d like to invite Shippo to volunteer with your organization, please reach out at shippocares@goshippo.com.

Our Commitment to Diversity

We strive to celebrate the diversity of our employees, customers, and users. By including perspectives from a wide range of different backgrounds, we believe we’re better equipped to build a product that supports the needs of our diverse customer base.

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Shippo Pride

We participate in San Francisco’s Pride month to declare that all are welcome to work alongside us.

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Sheppo

Our women’s group meets periodically to network, discuss current and cultural events and gender topics.

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Inclusion Training

We encourage and sponsor employee education around diversity, inclusion, and unconscious bias.

Meet the Team

Founded in 2013, Shippo is headquartered in San Francisco with employees in Argentina, Chicago, and across the globe.

Laura Behrens Wu
Laura Behrens Wu
CEO and Co-founder
Simon Kreuz
Simon Kreuz
President and Co-founder
Lucas Amaral
Lucas Amaral
Engineering
Sin-Mei Tsai
Sin-Mei Tsai
VP of Engineering
Shannon Lincoln
Shannon Lincoln
VP of Finance
Johnson Ma
Johnson Ma
VP of Growth
Anna Putnam
Anna Putnam
Product Management
Chris Howard
Chris Howard
VP of Business Development
Yotam Troim
Yotam Troim
VP of Product
Amanda Jaramillo
Amanda Jaramillo
Customer Support
Jason Wu
Jason Wu
Product Design
Stephanie Song
Stephanie Song
Support Engineering
Wilvin Szeto
Wilvin Szeto
Engineering
Bruce Lam
Bruce Lam
Recruiting
Henry Tsai
Henry Tsai
Engineering
May Feng
May Feng
People Operations
Roxanne Yameogo
Roxanne Yameogo
Finance
Brady
Brady
Office Cleanup
Aravindh Balakrishnan
Aravindh Balakrishnan
Engineering
Louis Andrews
Louis Andrews
Engineering
Regina Chan
Regina Chan
Product Management
James Allen Brown
James Allen Brown
Engineering
Mike Keown
Mike Keown
Business Development
Calvin Xu
Calvin Xu
Engineering
Julia Mendiola
Julia Mendiola
Engineering
Gavin Butler
Gavin Butler
Engineering
Whitney La Fosse
Whitney La Fosse
Customer Support
Hong-Kit Wong
Hong-Kit Wong
Engineering
LeKea DeBose
LeKea DeBose
Customer Support
Mario Paganini
Mario Paganini
Marketing
Bruce Wang
Bruce Wang
Engineering
Xiao Wu
Xiao Wu
Office Greeter
Kristina Aksenova
Kristina Aksenova
Product Management
Ben Emmrich
Ben Emmrich
Head of Strategic Partnerships
Jake Bergquist
Jake Bergquist
Sales
Margaret Aberin
Margaret Aberin
People Operations
Eugene Nilus
Eugene Nilus
Marketing
Altai
Altai
Meeting Attendee
Michelle McNamara
Michelle McNamara
Marketing
Adam Somersett
Adam Somersett
Support Engineering
Jorge Leon
Jorge Leon
Marketing
Marc Mastrocola
Marc Mastrocola
Sales and Marketing Operations
Jo-Anne Rodrigugez
Jo-Anne Rodrigugez
Customer Success
Aaron Wong
Aaron Wong
Engineering
Cindy Ku
Cindy Ku
Accounting
Vincent Tang
Vincent Tang
Engineering
Mike Hathaway
Mike Hathaway
Sales
Rebekah Daniels
Rebekah Daniels
Customer Support
Paige Thompson
Paige Thompson
Customer Success
Malcolm Pascotti
Malcolm Pascotti
Sales
Rodrigo Cordero
Rodrigo Cordero
Customer Support
Shan Zhong
Shan Zhong
Engineering

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