We Bridge the Distance Between Businesses and their Customers

Shippo brings businesses closer to their customers by making shipping effortless. We enable magical moments where the digital and physical worlds converge.

Navigating the Complexities of Shipping

E-commerce businesses struggle to operate efficiently with opaque and outdated shipping processes, which are at odds with consumer expectations of speed and ease.

We build technology that shakes shipping of its complexities and connects businesses to the best delivery options.

We lower global and physical barriers—enabling a duo in Tampa, Fla. to send mini cinder blocks to Australia and brides to buy their dream dress without setting foot in a store—so that businesses can create superb experiences for modern-day customers.  

Shippo powers everything leading up to the moment of delight when a package arrives in the consumer’s hand.

The E-commerce Shipping Layer

Shippo integrates with the top e-commerce platforms to streamline the fulfillment process.

Here’s how it works. First, a consumer will make a purchase on a business’ website. That order will automatically sync with Shippo so that the operations team can manage the order and print the shipping label plus any necessary documentation. Once the order is fulfilled, that information is synced back to the business’ e-commerce platform.

Users are also able to customize their shipping process, sending personalized tracking information via email, creating return labels, and more.

If further customization is required, users can also access Shippo’s API to meet their unique needs.

Our Values

The Front Page Test
We act with moral integrity and assume the best of each other. We trust each other to do the right thing.
We Haven’t Won Yet
If we wanted "easy" we wouldn't be here. We set high goals, push the boundaries, and pursue our goals relentlessly.
Be Entrepreneurial
We depend on each other's work to be successful as a whole. We are proactive and resourceful, taking ownership and seeking to empower others.
Be Kind
We act from compassion—for our customers, the company, and each other. We show everyone we interact with respect, empathy, and kindness.
Customers First
We put our customers first in everything we do. We will succeed if we deliver value and high-quality products to our customers. We walk the extra mile to delight our customers with excellence and expertise.

A Global Partner Network

We work with carriers, e-commerce platforms, third-party logistics (3PL) providers, warehouse management solutions, and more to streamline the fulfillment process for online sellers.

Shippo Cares: Giving Back to Our Community

Our philanthropic program, Shippo Cares, focuses on helping the communities in which we live and operate. We follow the Pledge 1% charitable model: Shippo donates one percent of employee time, one percent of profit, and one percent of our product back to the community.

Previous volunteering events include Friends of the Urban Forest, Dress for Success, San Francisco-Marin Food Bank, and more. If you’d like to invite Shippo to volunteer with your organization, please reach out at shippocares@goshippo.com.

Our Commitment to Diversity

We strive to celebrate the diversity of our employees, customers, and users. By including perspectives from a wide range of different backgrounds, we believe we’re better equipped to build a product that supports the needs of our diverse customer base.

Shippo Pride

We participate in San Francisco’s Pride month to declare that all are welcome to work alongside us.


Our women’s group meets periodically to network, discuss current and cultural events and gender topics.

Inclusion Training

We encourage and sponsor employee education around diversity, inclusion, and unconscious bias.

Meet the Team

Founded in 2013, Shippo is headquartered in San Francisco with employees in Argentina, Chicago, and across the globe.

Laura Behrens Wu
CEO and Co-founder
Simon Kreuz
President and Co-founder
Lucas Amaral Cunha de Assis
Sin-Mei Tsai
VP of Engineering
Shannon Lincoln
VP of Finance
Johnson Ma
VP of Growth
Anna Putnam
Engineering Consultant
Thomas Marks
VP of Marketing
Jeff Stone
VP of Customer Success
Chris Howard
VP of Business Development
Yotam Troim
VP of Product
Amanda Jaramillo
Customer Support
Jason Wu
Product Design
Wilvin Szeto
Helen Phung
Public Relations
Bruce Lam
Henry Tsai
May Feng
People Operations
Roxanne Yameogo
Office Cleanup
Aravindh Balakrishnan
Louis Andrews
Regina Chan
James Allen Brown
Mike Keown
Channel Sales
Calvin Xu
Julia Mendiola
Gavin Butler
Daria Lamberson
Whitney La Fosse
Customer Support
Jake Holman
Product Management
Hong-Kit Wong
LeKea DeBose
Customer Support
Bruce Wang
Kristina Aksenova
Product Management
Ben Emmrich
Head of Strategic Partnerships
Jake Bergquist
Joaquin Diaz
Eugene Nilus
Meeting Attendee
Michelle McNamara
Adam Somersett
Support Engineering
Jorge Leon
Visual Design
Marc Mastrocola
Sales and Marketing Operations
Aaron Wong
Cindy Ku
Vincent Tang
Mike Hathaway
Rebekah Daniels
Customer Support
Paige Thompson
Customer Success
Malcolm Pascotti
Rodrigo Cordero
Customer Support
Martha Grimes-Diaz
Customer Support
Adrian Lai
Product Management
Shan Zhong

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