Shipping Tips & Solutions

2017 State of Shipping

By: Shippo | December 12, 2017

2017 State of Shipping Report

It’s a perpetual battle for online retailers to keep their margins and customer satisfaction levels high as they compete with the Amazon effect. Amazon has set consumer expectations for free (and oftentimes, fast) shipping; customers also expect a delightful and streamlined experience when they purchase something online.

To help businesses better understand where to invest their time and efforts, we surveyed small and medium-sized online retailers in the United States to find out how they are responding to a new set of expectations around “fast and free” shipping.

Here are some of the key findings of the survey:

Download the 2017 State of Shipping Report


Shippo is a multi-carrier API and web app that helps retailers, marketplaces and platforms connect to a global network of carriers. Businesses use Shippo to get real-time rates, print labels, automate international paperwork, track packages and facilitate returns. Shippo provides the tools to help businesses succeed through shipping.

Shippo

Announcements, tips, and commentary from the team at Shippo.

Categories
In the Spotlight

The Ultimate E-commerce Shipping E-book

Everything you need to master your shipping strategy.

Download Now
Submit a guest post to this blog

Related Articles

Shipping Tips & Solutions

Most SMBs Offer Free Shipping, But Few Offer Fast

USPS, FedEx, UPS, DHL, & More

2019 USPS Postage Rate Changes: What Do Retailers Need to Know?

Shipping Tips & Solutions

The Ultimate E-commerce Shipping Guide: Solutions, Strategies, & More

Get Started Today for Free

Our Pay As You Go plan is simple. You pay $0.05 per label + the cost of postage. No monthly fees. No surprises.

Sign Up Free