Shipping to P.O. Boxes: Is it a No? Or Is it a Go?

Shippo Snippets: Shipping to a P.O. box presents a range of benefits and drawbacks for merchants and consumers alike P.O. boxes can often be managed online USPS’s MTC SA service can provide P.O. box users with an actual street address From convenience to cost, carrier specifications, security, pri...

How to Send a Prepaid Return Shipping Label via USPS

According to a UPS report, 34 percent of customers want to see a prepaid return shipping label in the box.  Putting the shipping label in the box makes it much easier for customers to return the item, since they don’t have to figure out how to create a shipping label in order to mail back…

Brand Matters: How You Can Stand Out and Beat the Competition

So you have an e-commerce business. You’re passionate about your product, excited to get it to your customers and grow your business. But, like so many merchants in 2020, you’re wary of intense competition. Almost anything a consumer could possibly want is available at the tap of a finge...

Using Packaging to Boost Your Brand and Gain a Competitive Advantage

Shippo Snippets: Keeping your brand packaging design consistent with your marketing efforts will help your customers become familiar with your product so they can easily identify it in the future Ultimately, your customer should be able to “read” your shipping packaging at just a mere glance The...
Shippo Updates | June 29, 2016

Our Status Page is Growing Up

Status Page

Early in Shippo’s history we made the decision to be transparent about the uptime and availability of our services. We launched where we openly publish information about our system status and report any system outages.

We’ve also recently started posting post-mortem analysis of what caused the outages as well, to share even more information about what happens behind the scenes and what actions we’re taking to prevent future problems.

Today, we’ve taken an additional step to increase the transparency of our platform performance. We will be sharing the response times and uptime percentage of our API on the status page. The data comes from 3rd party services that we employ to monitor our performance. The API response time comes from New Relic, while the API uptime data comes from Pingdom.

We want our customers to feel comfortable relying on Shippo for their critical business operations. Increasing the transparency into our performance is just one more way we hope to earn your trust. All of our customers get at least a 99.9% uptime SLA and we’re constantly investing into improving our API response speed and uptime.

Shippo is a multi-carrier API and web app that helps retailers, marketplaces and platforms connect to a global network of carriers. Businesses use Shippo to get real-time rates, print labels, automate international paperwork, track packages and facilitate returns. Shippo provides the tools to help businesses succeed through shipping.

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