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- Step 1 - Online Application
Your journey begins with finding the role that matches your skills and interests. Head to the Shippo Careers page to explore open opportunities by team or job area. Once you find a position you’re excited about, select “Apply for This Role” at the top of the listing. From there, simply upload your resume and fill out a brief application with a few quick details. - Step 2 - Application Review
Once you submit it, our team will review it carefully and get back to you as soon as possible. Because every role is different, our interview process may vary by team and position.
If you need accommodations at any stage of the process, please let us know: accommodations@shippo.com - we’re committed to providing a supportive and accessible experience for everyone.
Please note: due to the high volume of applications we receive, we’re not able to provide individual feedback to candidates who are not selected for a screening or interview.
Please note: due to the high volume of applications we receive, we’re not able to provide individual feedback to candidates who are not selected for a screening or interview.
- Step 3 - Recruiter Phone Screen
In your recruiter interview, we’ll spend time understanding your background and assessing the key skills required for the role. We’ll also walk you through the team’s scope, how the organization works, and what success looks like at Shippo, then leave room for your questions so you can learn more about the opportunity and decide if it’s the right fit for you. - Step 4 - Panel Interviews
Our interview journey typically includes a series of conversations with the hiring manager, people from the same team and partners from other areas. Meeting a mix of interviewers helps us get a full picture of your experience and working style, and gives you a chance to learn about the role, the team, and how we collaborate at Shippo.
To prepare, think through recent projects and moments that shaped your growth — including both successes and challenges. It’s helpful to organize your answers using the STAR method (Situation, Task, Action, Result) . Bring specific examples that highlight your skills, your impact, how you approached uncertainty or risk, and what you learned along the way. We see learning from setbacks as an important part of building great things, so feel free to share what you took from those experiences and how they helped you improve.
5 tips to prepare for a Shippo interview:
- 1. Getting Ready for Behavioral Interviews
Behavioral interviews focus on real examples from your past experience. Before your interview, think of a few recent situations that relate to the role - projects you led, problems you solved, or challenges you worked through. When answering, keep your stories clear and structured by using the STAR approach (Situation, Task, Action, Result). Highlight what you specifically did and the outcome or impact. Practicing these examples ahead of time will help you share them smoothly and confidently during the conversation. - 2. Prep for Technical Interviews
Your recruiter will walk you through the interview steps and share what to expect in each round, including the best ways to prepare. The notes below are meant as a general guide for software engineer roles:- Coding Interviews
Coding interviews at Shippo are collaborative and focus on how you approach problems. To prepare, review core data structures and algorithms, practice writing clean and correct code, and get comfortable explaining your thinking as you go. We encourage you to ask clarifying questions up front and talk through your approach before and during your solution. - System Design Interviews
The system design interview explores how you break down an open-ended problem and design a solution that can grow over time. Preparation typically includes practicing how to define requirements, sketch key components, and reason about APIs, data flow, scalability, and reliability. Clear, structured communication matters as much as the design itself. - Bonus tip!
Try the coding environment ahead of time, use recent examples from your experience when relevant, and prioritize clarity over perfection. Spending a little time understanding Shippo’s product and APIs can also help you connect your answers to the work we do.
- 3. Talk About Challenges and What You Learned
It’s completely fine to share moments that didn’t go as planned. In fact, we value candidates who can take smart risks, reflect honestly, and grow from experience. Come ready with examples that show your strengths, including a challenge or setback, what you learned from it, and how you applied that learning afterward. Real progress often comes from trying, adjusting, and improving, so focus on the insight and impact that followed. - 4. Be Clear on Why Shippo
We’ll likely ask why you’re interested in Shippo, and it’s more than a standard question. We want to understand what draws you to this role and how it connects to your goals. Think about what specifically excites you here - our mission, the product space, the team’s work, or the kind of challenges you want to take on. Strong answers show both what you’re hoping to contribute and what you’re eager to learn and grow into while you’re with us. - 5. Learn About Our Culture
Before your interview, take a little time to explore Shippo’s mission, values, and the way we work. It’ll help you understand whether this role and team feel like the right match for you, and it will also make it easier to connect your experiences to what matters most here.