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Shippo MCP: Handle shipping just by asking your AI agent

Connect Shippo to Claude, ChatGPT, or any AI agent in one click and buy labels, automate workflows, and track orders in plain English. Here's everything the Shippo MCP can do.

Connect Shippo to Claude, ChatGPT, or any MCP-compatible AI agent in one click and handle shipping just by asking. Buy labels, compare rates across 40+ carriers, track shipments, and automate multi-step workflows in plain English, without opening the Shippo app or writing a line of code.

What is an MCP and how does it help with shipping?

MCP (Model Context Protocol) is an open standard that lets AI agents connect to external tools and services. Think of it like USB-C: instead of every device needing its own cable, one standard connector works everywhere. MCP does the same thing for AI. Instead of every app building a custom integration with every AI tool, one standard connection works across Claude, ChatGPT, and any other MCP-compatible agent.

For shipping, that means your AI agent can now take real action inside your Shippo account. Not just tell you what to do, but actually do it, including buying a label, validating an address, and pulling your carrier spend for the month. All from a conversation.

The Shippo MCP launched in December 2025 as a self-hosted, developer-configured product. This release is different: it's a hosted MCP you can install with one click directly from Claude or ChatGPT, with no technical setup required.

What you can do with the Shippo MCP

For growing businesses

The Shippo MCP lets you handle shipping tasks, including buying labels, comparing rates, and checking on late orders, just by asking your AI agent of choice in plain English.

Try asking:

  • "Buy the cheapest label for this order that gets it there in 3 days."
  • "Which of my carriers has cost me the most this month?"
  • "Check my orders and flag any that are behind on delivery."

Want to automate the whole thing? Here's an example of what a daily workflow looks like:

Every day at 8 a.m., check for new orders. For each one, validate the address and buy the cheapest Shippo label that gets it there in 3 days. At 9 a.m., send me a summary with everything ready to print and ship.

Your orders, discounted rates, and shipment history are already in Shippo. Connect once and your AI agent has access to all of it, so you don’t need to open the Shippo web app. Anything you do through ChatGPT or Claude shows up in your Shippo account, just like normal.

How to connect:

In ChatGPT:

  1. Go to Settings → Apps. Find Shippo and click Connect.
  2. Log in to your Shippo account, or create a free account in seconds.
  3. Start asking.

Connect to ChatGPT  

In Claude:

  1. Go to Customize → Connectors. Find Shippo and click Connect.
  2. Log in to your Shippo account, or create a free account in seconds.
  3. Start asking.

Connect to Claude 

For ops and logistics teams

You can now automate end-to-end shipping workflows just by asking, in plain English, directly from Claude, ChatGPT, or any MCP-compatible AI agent, without extra dev work or touching your existing Shippo setup.

Here's a taste of what's possible:

Automate a daily fulfillment workflow

Try asking:

Every day at 8 a.m., check my order management system for new orders from the past 24 hours. For each one, validate the shipping address and buy the cheapest Shippo label that gets it there in 3 days. At 9 a.m., send me a Slack summary with all orders ready to print and ship.

Set up proactive exception monitoring

Try asking:

Every day at 8 a.m., query all my shipments in transit and flag any that are behind their original ETA. Build me a live view sorted by how late each shipment is. Send a Slack alert for anything delayed by 2+ days and draft a customer email I can approve. If more than 10% of my shipments are delayed, create a draft escalation email to Shippo support in my inbox.

Those are just two examples. You can also use it to surface carrier cost insights or pull shipment history for a specific date range, all without opening another tool.

How to connect:

In Claude:

  1. Go to Customize → Connectors. Find Shippo and click Connect.
  2. Log in to your Shippo account.
  3. Start automating.

Connect to Claude 

Using a different AI agent? Connect via mcp.shippo.com and authenticate with your Shippo credentials. Explore docs

For developers and platform builders

The Shippo MCP gives you a way to plug shipping into whatever you're building (including AI agents, internal ops tools, or custom fulfillment workflows) without a standalone integration for every platform you support. It works with any MCP-compatible AI agent or framework.

Try building:

  • A seller agent that handles rates, labels, and tracking in one flow
  • An internal ops assistant that surfaces shipping spend and carrier performance on demand
  • A support bot that resolves delivery status questions without human intervention

Because it's built on the full Shippo API, anything you'd build programmatically through the API, your agent can do conversationally through the MCP. Your existing carrier accounts, negotiated rates, and shipment history are immediately available. The Shippo MCP layers directly on top of your existing API setup, using the same endpoints and data. No re-configuration, no migration.

How to connect:

  1. Connect via mcp.shippo.com and authenticate via OAuth.
  2. Your Shippo account connects automatically.
  3. Start building.

Explore docs

Explore GitHub

What's included

8 pre-built skills

Skills are pre-packaged, multi-step shipping workflows that your agent already knows how to execute. They encode Shippo's shipping expertise so your agent operates like it knows what it's doing from the first ask, not like a first-time user figuring out which API call to make.

Skill What it does
label-purchase Walks the agent through the full label-buying flow: address validation, rate comparison, shipment creation, label purchase, and customs handling for international shipments
rate-shopping Compares live rates across your carrier accounts, finds the cheapest option for a given delivery window, and surfaces the fastest option at each price tier
tracking Gets live tracking status and full status history for any shipment, and can set up webhook-based alerts for delivery events
batch-shipping Processes a CSV of orders and generates labels in bulk, including end-of-day manifests
shipping-analysis Analyzes your shipping spend, compares carrier performance, and identifies where you're overpaying or could optimize package dimensions
address-validation Validates, parses, and standardizes US and international addresses before a label is purchased
shippo-best-practices A routing guide that directs the agent to the right skill or tool for a given job, including auth, test vs. live mode guidance
upgrade-shippo Handles SDK upgrades, API version changes, and troubleshooting for developers already building on Shippo

74 API tools across 14 domains

Under the hood, the Shippo MCP gives your agent access to 74 Shippo API operations across 14 domains. 

Domain What's available
Addresses Validate, parse, standardize, and manage addresses
Shipments Create and retrieve shipments
Rates Get live rates, compare by carrier and service level
Labels / Transactions Purchase labels, retrieve transactions, request refunds
Batches Create label batches, manage batch shipments
Manifests Create and retrieve end-of-day manifests
Customs Create customs declarations and line items for international shipments
Parcels Manage parcel templates and dimensions
Carrier accounts Connect, retrieve, and manage carrier accounts
Tracking Get status, register for tracking, manage webhooks
Webhooks Create and manage event-based alerts
Orders Create and retrieve orders
Service groups Create and manage carrier service groups
Shippo accounts Account-level operations

How to get started

In Claude:

  1. Go to Customize → Connectors. Find Shippo and click Connect.
  2. Log in to your Shippo account, or create a free account at shippo.com.
  3. Start asking.

Connect to Claude 

In ChatGPT:

  1. Go to Settings → Apps. Find Shippo and click Connect.
  2. Log in to your Shippo account, or create a free account at shippo.com.
  3. Start asking.

Connect to ChatGPT  

Using any other AI agent:

  1. Connect via mcp.shippo.com and authenticate via OAuth.
  2. Your Shippo account connects automatically.
  3. Start automating.

Explore docs

Explore GitHub

FAQs

What is an MCP server?

MCP (Model Context Protocol) is an open standard that lets AI agents connect to and take action in external tools. An MCP server is what exposes those capabilities. In Shippo's case, it's the layer that lets your AI agent access your carrier accounts, buy labels, check rates, and manage shipments. Think of it as the connection between your AI agent and your Shippo account.

Does the Shippo MCP work with AI agents other than Claude and ChatGPT?

Yes. The Shippo MCP works with any MCP-compatible AI agent or framework. Connect via mcp.shippo.com and authenticate via OAuth. Shippo is also listed on Smithery, Glama, and ClawHub.

Do I need a Shippo account to use the Shippo MCP?

Yes. You'll need a Shippo account to authenticate. If you don't have one, you can create a free account at shippo.com. No credit card required to get started.

Does the Shippo MCP cost extra?

No. The Shippo MCP is free to connect. Usage is included in whatever Shippo plan you're on.

What happens to my existing Shippo API setup?

Nothing changes. The Shippo MCP layers directly on top of your existing API integration: same endpoints, same data, no re-configuration needed. If you were already using the self-hosted Shippo MCP (launched December 2025), the hosted version is a direct upgrade: one-click setup, no API key required, and the 8 pre-built skills are included.

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