Customs is an international shipping term that commonly refers to the government authority or agency that is in charge of the import and export of goods from one country to another. Most importantly, customs assess and collect any duties, taxes, and fees for incoming goods.
The cost of those fees, duties, and taxes will depend on the customs agency of the country you’re shipping to. However, each country will require certain pieces of paperwork in order to properly assess the goods to determine the amount owed on them.
Duties, taxes, and fees required by customs can be paid by either the product seller or the buyer. Either way, this is usually determined before the shipment arrives to customs.
When the seller pays for costs required by the customs agency before the goods are shipped, that is referred to as Delivery Duty Paid (DDP). When the buyer pays those fees before the products are shipped that is referred to as Delivery Duty Unpaid (DDU).
There are pros and cons to each of these strategies for online sellers. When choosing DDP, you can help save time and entice your customers to buy your products. However, if you’re shipping internationally a lot, this cost could add up quickly.
If you choose the DDU method, you can help save your business money on these fees. However, you risk your costumes abandoning the cart because the total shipping costs will be too much.
A common way e-commerce merchants combine the two is by adding in the cost of paying customs directly into the cost of the product.
However, in some cases, there might not be any fees required by the customs agency depending on the country, what you’re shipping, and the amount you’re shipping.
Some common forms you’re need to fill out before shipping internationally are:
With Shippo, shipping is as easy as it should be.