Real reviews from businesses shipping with Shippo

See what merchants and teams are saying across app stores, review platforms, and customer feedback.
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What customers say about Shippo

July 16, 2026
“Companies like Shippo are bridging the gap between carriers and users. It’s so hard to even talk to carriers, let alone integrate with them. With Shippo, in a couple hours we were ready to have a label generation machine that integrates with all the carriers.”
Victor
July 1, 2026
“With Shippo, we reached a much broader audience, grew sales, and adapted our business in a way that gave us more time to focus on what we love.”
Tri-An
July 14, 2026
“With Shippo, we reached a much broader audience, grew sales, and adapted our business in a way that gave us more time to focus on what we love.”
Carol
4.8
Average rating
1,200+
Reviews
4.2M
Businesses trust Shippo
90%
Potential savings on shipping labels

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10/10 ratings

Based on recent NPS submissions
10/10
10.12.26
“Good prices. Site easy to navigate.”
10/10
10.12.26
“very good shipping tracking and best pricing”
10/10
10.12.26
“I like the price and the easy to made the shipping labe”
10/10
10.9.26
“The web app is simple, straightforward, and free, which is hard to beat.”
10/10
10.8.26
“We LOVE Shippo. Saves me time and money!”
10/10
10.8.26
“best rates and simple to use.”
10/10
10.8.26
“Truly incredible experience, that can't be beaten elsewhere!”
10/10
10.8.26
“It's so easy to use, and anyone can sign up effortlessly”
10/10
10.7.26
“im fine with how you are already”
10/10
10.6.26
“customer service help it's been fast and answered by humans”
10/10
10.6.26
“Love the savings, the website is easy and works well.”
10/10
10.6.26
“USER FRIENDLY, SIMPLE TO USE, GIVES YOU RATE OPTIONS”

Wall of love

“A box cost $9 to ship on shippo via USPS. Had some time on my hands, so at post office I asked them to quote me the price for same delivery option. At the post office it would have cost $17. I'll keep using Shippo.”
tulanch
09.18.26
"Fantastic through and through. What a wonderful shipping app!"
East Coast Medical Supply
08.07.26
"We've been using this app to streamline our shipping workflow, and it's been a huge time saver. The integration with Shopify is smooth, and the interface is intuitive enough that our team was able to get started quickly."
Wrapfield Shop
08.07.26
“Shippo has been super easy to use! I use it for all my orders and i haven't had any issues! I really like how it offers significantly cheaper rates than going into a postal carrier's office and paying for postage!”
Suzanneksilva
08.06.26
“I tried Shippo because I was given a ridiculous quote from DHL express to ship a 2.5lbs package for $330 internationally to Ghana. Shippo pricing was $220 less while still using DHL express as the shipper. I had a very positive experience. Thank you.”
Mia C
07.25.26
“Shipping could not be easier...nor more affordable than getting taken for a ride by the shippers! I ONLY ship with Shippo and tell others to do the same.”
Gcthree
07.14.26
“Really easy to use, cant fault it. Love how it integrates with the WIX,”
Christobay7
07.12.26
“I love Shippo! Easy to navigate, never a problem with the labels, connects with all my shops!”
Jeanne W
07.08.26
“I love Shippo! Easy to navigate, never a problem with the labels, connects with all my shops!”
07.08.26
"It is a great resource for our small business. They have great prices. We have our Etsy Shop directly connected to our account, so we don't have to input customer information."
Janice R
05.31.26
"I enjoy working with Shippo for all my shipping needs. They’re easy and efficient. Keep up the good work."
Kianga J
05.16.26
"The pricing is great in comparison to typical retail pricing. I did have a billing issue with UPS and after a quick email to Shippo support they resolved it immediately. They also proactively provided tips on how to avoid similar problems in the future."
Peter K
05.11.26

Why customers love Shippo

Best shipping rates

Instantly get the lowest-possible shipping rates for USPS, UPS, FedEx etc. Plus, compare rates for 40+ carriers at once.

Easy-to-use Web App

Easily manage all of your carriers, shipping operations, and integrations from our user-friendly web app.

Shareable tracking

Automatically email tracking information to customers so they know when to expect a package delivery.

Automatic syncing

Integrate Shippo with your e-commerce platform or marketplace to seamlessly pull in orders to fulfill.

Hassle-free returns

Create return labels for packages whether or not the outbound label was generated using Shippo.

Address validation

Validate your delivery addresses to make sure the package arrives at its rightful destination.

Package insurance

Protect your bottom line in the unlikely event something happens to your package.

At-a-glance analytics

Access an at-a-glance view of your shipping spend, efficiency, and history.

Convert trust into action

Everything you need for professional-grade shipping and deep discounts from top carriers.
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