Real reviews from businesses shipping with Shippo

See what merchants and teams are saying across app stores, review platforms, and customer feedback.
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What customers say about Shippo

July 16, 2026
“Companies like Shippo are bridging the gap between carriers and users. It’s so hard to even talk to carriers, let alone integrate with them. With Shippo, in a couple hours we were ready to have a label generation machine that integrates with all the carriers.”
Victor
July 1, 2026
“With Shippo, we reached a much broader audience, grew sales, and adapted our business in a way that gave us more time to focus on what we love.”
Tri-An
July 14, 2026
“With Shippo, we reached a much broader audience, grew sales, and adapted our business in a way that gave us more time to focus on what we love.”
Carol
4.8
Average rating
1,200+
Reviews
4.2M
Businesses trust Shippo
90%
Potential savings on shipping labels

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10/10 ratings

Based on recent NPS submissions
10/10
10.12.26
“Good prices. Site easy to navigate.”
10/10
10.12.26
“very good shipping tracking and best pricing”
10/10
10.12.26
“I like the price and the easy to made the shipping labe”
10/10
10.9.26
“The web app is simple, straightforward, and free, which is hard to beat.”
10/10
10.8.26
“We LOVE Shippo. Saves me time and money!”
10/10
10.8.26
“best rates and simple to use.”
10/10
10.8.26
“Truly incredible experience, that can't be beaten elsewhere!”
10/10
10.8.26
“It's so easy to use, and anyone can sign up effortlessly”
10/10
10.7.26
“im fine with how you are already”
10/10
10.6.26
“customer service help it's been fast and answered by humans”
10/10
10.6.26
“Love the savings, the website is easy and works well.”
10/10
10.6.26
“USER FRIENDLY, SIMPLE TO USE, GIVES YOU RATE OPTIONS”

Wall of love

“Great Service. I never had a bad experience. Easy and effective!”
Captain Squid Vicious
06.03.26
“I love the way it integrated so well with no problems and i been using it since”
Designz by Kai's Designz
06.03.26
“We've been using Shippo with Wix on our ecommerce store for over 5 years. The integration is great and has makes fulfilling orders a piece of cake. Highly recommended.”
Garydavis0
06.02.26
“Have been a Shippo user for more than 4 years. It syncs with my Square and Etsy stores, and offers better pricing than other platforms.”
PopUp Pottery
06.02.26
“This a a very simple and uncomplicated solution for Small Business's like mine.”
Abimbola O
06.01.26
“This is perfect for use with eBay or just your everyday shipping needs. You can connect your eBay store to Shippo and it will import your orders to make your shipping much easier.”
Rick
06.01.26
“It is a great resource for our small business. They have great prices. We have our Etsy Shop directly connected to our account, so we don't have to input customer information.”
Janice R
05.31.26
“I enjoy working with Shippo for all my shipping needs. They’re easy and efficient. Keep up the good work.”
Kianga J
05.16.26
“The pricing is great in comparison to typical retail pricing. I did have a billing issue with UPS and after a quick email to Shippo support they resolved it immediately. They also proactively provided tips on how to avoid similar problems in the future.”
Peter K
05.11.26
"Easy to use and the shipping rates are in line with similar platforms."
Lordslightcandle
04.16.26
"No complaints Shippo has worked so much better than the previous system we used, I've never had a serious issue with the service."
Wallingfordfarm
04.10.26
"I love this app so much, it makes shipping easy and affordable!"
Cloudbody
04.10.26

Why customers love Shippo

Best shipping rates

Instantly get the lowest-possible shipping rates for USPS, UPS, FedEx etc. Plus, compare rates for 40+ carriers at once.

Easy-to-use Web App

Easily manage all of your carriers, shipping operations, and integrations from our user-friendly web app.

Shareable tracking

Automatically email tracking information to customers so they know when to expect a package delivery.

Automatic syncing

Integrate Shippo with your e-commerce platform or marketplace to seamlessly pull in orders to fulfill.

Hassle-free returns

Create return labels for packages whether or not the outbound label was generated using Shippo.

Address validation

Validate your delivery addresses to make sure the package arrives at its rightful destination.

Package insurance

Protect your bottom line in the unlikely event something happens to your package.

At-a-glance analytics

Access an at-a-glance view of your shipping spend, efficiency, and history.

Convert trust into action

Everything you need for professional-grade shipping and deep discounts from top carriers.
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