Return Shipping

Streamline Returns for Your Customers and Your Business
Return Labels Inside the Box

Return Labels Inside the Box

Easy returns for customers by including return labels with your shipments
Simple Return Process

Simple Return Process

Let your support team own the return merchandise process from end-to-end
Delivery Truck

Alternative Return Address

Streamline operations by shipping returned products to a different warehouse

Control Returns From Your Fingertips

Explore the App
Explore the app

Optimizing Ecommerce Returns

30% of all products ordered online are returned compared to only 8% of those purchased at brick-and-mortar stores. For an ecommerce retailer, returns are simply the cost of doing business. While returns are unavoidable, businesses can take steps to minimize the operational headaches and impact on the bottom line.

Here’s our 5-step framework on how to optimizing your return process.

Facilitate Returns Via Our API

See Documentation

curl \
    -H "Authorization: ShippoToken " \
    -d address_from="d799c2679e644279b59fe661ac8fa488" \
    -d address_to="42236bcf36214f62bcc6d7f12f02a849" \
    -d parcels=["7df2ecf8b4224763ab7c71fae7ec8274"] \
    -d shipment_date="2013-12-03T12:00:00.000Z" \
    -d extra='{ "is_return": true}' \
    -d async=false

Featured Customer

Return Base

Returnbase helps retailers recover value from their returned inventory. From generating return labels for the consumer to outbound labels after the item has been sold, Returnbase is able to build their entire fulfillment system on Shippo.

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Everything you need for professional-grade shipping + deep discounts from top carriers.

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