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Increase customer loyalty with detailed tracking information. Tracking is included with every label purchased through Shippo. You can also purchase tracking separately.
The Pay as You Go plan is great for businesses that are just getting off the ground or are still learning about their company’s shipping needs. Once you’re shipping a couple packages a day, you might want to consider the Professional plan to access the additional shipping features that we built to help you continue to grow. The Premier plan is for enterprise-level businesses that require more support and customization to fit their unique needs.
Of course, you can cancel or change your account at any time. If you upgrade your account, you’ll be billed the prorated amount for the remainder of the month. Downgrades go into effect at the end of your billing cycle, so you’ll be able to access features of the higher plan until then. To cancel or change your account, visit the Accounts page in your web app or reach out to customer support.
At the end of your billing cycle, we will automatically upgrade you to the next highest plan level that will accommodate your new shipping volume. Contact customer support if this happens for help and assistance.
No, there are no additional fees.
If you’re a Pay as You Go customer, you’ll pay the per label fee, plus the cost of postage and insurance.
If you’re a Professional customer, you’ll pay the subscription cost plus the cost of postage and insurance.
Professional plan users that sign up for the annual subscription will receive 10% off the price based on the package volume selected. Similar to the old cell phone plans with rollover minutes, the packages that you don’t ship each month will be rolled over to the next month for you to use.
If you ever run out of available packages to ship, you’ll be automatically bumped up to a higher package volume tier, and you’ll be charged the difference in cost between the two plans, prorated for how many months are left in your annual subscription.