All Things Shipping
Dec 16, 2020

UPS 2021 Price Changes: What Shippers Need to Know

Earlier this year, UPS announced a rate change that goes into effect on December 27, 2020. The good news: to support SMBs, UPS will not apply these rate increases to the discounted UPS rates that Shippo offers directly to merchants under the UPS Digital Access Program (more on that shortly). Here’s the quick and dirty of what is changing and how it affects your business. 

Will Your Rates Change? 

Some merchants will see a change, others won’t. It all depends on how you access your rates. 

If you buy your UPS labels…

  • Through Shippo, then you will not see any changes to your current shipping rates and many common surcharges will continue to be waived or discounted.
  • Using your own negotiated rates, then you’ll have to chat with your account manager to see whether these changes apply to your business. 

What Changes Should You Expect? 

For those that are subject to the rate increase, you’ll see pricing for UPS Ground, Air, and International services increase by an average of 4.9 percent. 

For specifics, check out the UPS rate change information page.  

The Benefits of Shippo’s Digital Access Program with UPS 

Shippo and UPS have teamed to offer merchants seamless access to discounted rates on domestic and international shipping up to 48 percent off UPS® Ground and 62 percent off UPS 2nd Day Air® services, including waived fuel and residential delivery surcharges*. In addition to these discounts, when using UPS through Shippo, merchants get Flexible, reliable delivery options and the ability to ship six days a week, including Saturdays. 

New To Shipping?

How to Access Discounted UPS Rates Through Shippo

Good news. It’s easy. Discounted Digital Access Program UPS rates are available by default to all Shippo merchants. All you have to do is accept UPS terms of service prior to purchasing your first UPS label. You can do this directly from your orders page, where you compare rates, or from your carrier settings page in the Shippo admin.

If you’re not already a Shippo customer and want to take advantage of discounted UPS services and discounted rates, sign up for a Shippo account completely free to get started today. Once you’re signed up and have an order to ship, UPS services will appear amongst your shipping choices.

Our support team is ready and waiting for any questions you may have. Reach out at

*Rates are limited to shipping from the continental U.S. only. These rates and discounts exclude shipment origins from Hawaii, Puerto Rico, and Alaska. Rates and any applicable discounts are subject to change at any time without notice.


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Michelle McNamara
is a Senior Marketing Manager at Shippo

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