A Guide To The Most Popular FedEx Services For E-commerce Merchants

A Guide To The Most Popular FedEx Services For E-commerce Merchants

As an e-commerce seller, FedEx shipping is likely already on your radar. But are you aware of the full breadth of services that are available for FedEx e-commerce shipping?

Here, we’ll take a closer look at some of the most common services FedEx offers, as well as a few lesser known options that may be able to help you save money amidst current peak season price increases. Whether you’re a seasoned shipper or you’re new to FedEx shipping for online businesses, we hope you’ll walk away with ideas for solving your most pressing shipping challenges.

FedEx Ground 

The FedEx Ground category encompasses some of FedEx’s slowest, yet most cost-effective domestic shipping services. They’re a great choice for sellers whose shipments aren’t time-sensitive, as well as those looking for economical alternatives (especially when it comes to sending large or bulky packages).

Service Name Est. Delivery Time Limits
FedEx Ground®  1–7 business days 
  • Up to 150 lbs
  • Up to 108″ in length
  • Up to 165″ in length plus girth
FedEx Ground® Economy (formerly FedEx SmartPost®) 2-7+ business days
  • Up to 70 lbs.
  • Up to 130″ in length plus girth
FedEx Ground® Economy Parcel Select ‘Parcel Select’ is a USPS endorsement associated with the Ground® Economy service, intended for parcels weighing more than 1 lb.
FedEx Ground® Economy Parcel Select Lightweight ‘Parcel Select Lightweight’ is a USPS endorsement associated with the Ground® Economy service, intended for parcels weighing less than 1 lb.
FedEx® Collect on Delivery (C.O.D.) or FedEx Ground® C.O.D ‘C.O.D.’ is an optional add-on that allows shippers to designate the amount of money that the FedEx courier collects from the recipient, upon shipment delivery.
FedEx Ground® Electronic C.O.D (E.C.O.D.) ‘E.C.O.D.’ is an optional add-on that facilitates paperless collection of funds with direct deposit into your bank account within 24-48 hours of delivery.

FedEx Overnight

Need to get your package there more quickly? If you’re willing to pay the premium, FedEx’s suite of Overnight services can have your package delivered as early as the next morning.

Service Name Est. Delivery Time Additional Information
FedEx Standard Overnight® Next business day, by 4:30 pm to business locations and 8:00 pm to residences
  • Up to 150 lbs. 
  • Up to 119″ in length
  • Up to 165″ in length plus girth 
FedEx First Overnight® Next business day, as early as 8:00 am
  • Up to 150 lbs. 
  • Up to 119″ in length
  • Up to 165″ in length plus girth 
FedEx Priority Overnight® Next business day, as early as 10:30 am
  • Up to 150 lbs. Each
  • Up to 119″ in length
  • Up to 165″ in length plus girth 

FedEx 2Day

If you have a time-sensitive shipment, but don’t need it to get there overnight, FedEx’s 2Day and Express Saver services can help. They’ll still get your shipments to your customers quickly, but without the sticker shock that can come along with FedEx’s Overnight services.

Service Name Est. Delivery Time Additional Information
FedEx 2Day® A.M. 2 business days, as early as 10:30 am
  • Up to 150 lbs.
  • Up to 119″ in length
  • Up to 165″ in length plus girth
FedEx 2Day® 2 business days, by 4:30 pm to most areas and 8:00 pm to residences
  • Up to 150 lbs.
  • Up to 119″ in length
  • Up to 165″ in length plus girth
FedEx Express Saver® 3 business days
  • Up to 150 lbs.
  • Up to 119″ in length
  • Up to 165″ in length plus girth

FedEx Returns

Not only can FedEx help get your packages to your customers, it can collect their returns as well. Both FedEx Returns solutions give customers a convenient, potentially paperless way to drop-off their return shipments at nearby FedEx locations.

Service Name Additional Information
FedEx Returns® FedEx Returns® allows customers to drop off their returns at one of 60,000+ retail and contactless FedEx® Drop Box locations.
FedEx Ground® Economy Returns (formerly FedEx SmartPost® Returns) Ground Economy Returns is a more cost-effective, less time-sensitive option for returns that weigh less than 70 lbs and can be received within 2-7 business days.  

One Rate and ShipAlert

Other services you’ll want to be aware of for e-commerce shipping are FedEx’s One Rate® boxes and its Ship Alert® automated notifications.

Service Name Est. Delivery Time Additional Information
FedEx One Rate® 1-3 business days 12 flat-rate box sizes available
FedEx Ship Alert® Automated shipment notifications that can be set within FedEx Ship Manager™.

FedEx Delivery Services For Online Businesses 

If you need more granular control over the way your packages are delivered, you’re in luck. FedEx allows you to control everything from when specifically your shipment is dropped off to who is allowed to sign for it.

Service Name Additional Information
FedEx Date Certain Home Delivery® Select a specific delivery date within 10 days of shipping (Monday-Sunday, excluding holidays).
FedEx Evening Home Delivery® Allows for deliveries to residences between 5 pm and 8 pm.
FedEx Appointment Home Delivery® Deliver during your chosen 2-hour window on a specific date.
FedEx® Delivery – No Signature Required FedEx will attempt to collect a signature, but will leave the package in a safe place without one.
FedEx® Delivery – Direct Signature Required FedEx requires that someone at the delivery address sign for the package.
FedEx® Delivery – Adult Signature Required FedEx requires that someone at the delivery address who is at least 21 years of age sign for the package.
FedEx® Delivery – Indirect Signature Required  FedEx requires that someone in the vicinity of the delivery address sign for the package.

FedEx International Services For E-Commerce Businesses

Delivering overseas? FedEx has you covered with the following international shipping services for e-commerce sellers.

Service Name Est. Delivery Time Additional Information
FedEx International Economy® 2-5 business days
  • Up to 150 lbs
  • Up to 108″ in length
  • Up to 130″ in length plus girth
FedEx International Priority® 1-3 business days, with time-definite delivery to 220 countries and territories
  • Up to 150 lbs
  • Up to 108″ in length
  • Up to 130″ in length plus girth
FedEx International First® 1-3 business days, as early as 10:00 am next-day to Canada (available only for select postal codes in 26 countries)
  • Up to 150 lbs
  • Up to 108″ in length
  • Up to 130″ in length plus girth
FedEx International Ground® 2-7 business days Ships to 100% of residential areas in Canada.
FedEx International Broker Select® Allows you to use your own broker on some international shipments.
FedEx Economy (Canada) 1-3 business days Intra-Canada service to all provinces and territories.
FedEx Europe First® 1 business day Intra-European door-to-door deliveries.

How to Create Shipping Labels for FedEx

Navigating this huge number of FedEx shipping services might seem daunting, but it doesn’t have to be. At Shippo, we make it easy to create FedEx shipping labels for the most commonly used FedEx services — and we save you money over retail rates while doing so. 

To get started, simply sign up for free, connect your FedEx account to Shippo, or use our FedEx API to access discounted FedEx shipping rates.

Or, to learn more about FedEx shipping in general, visit the Shippopedia library for more helpful shipping information.

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