2023

The State of Shipping

Benchmarks Report

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Shipping as it stands today

This year's market concerns have shifted from supply chain disruptions and delivery delays to changing consumer spending habits brought on by rising inflation and a looming recession. While 2023 might not be another year of record-shattering e-commerce growth, it will provide merchants the chance to build more resilient businesses, find creative ways to acquire more customers, and turn first-time buyers into lifelong brand advocates
The cost of shipping is the #1 challenge for e-commerce merchants today.
47% of consumers will spend a minimum amount to get free shipping
47% of consumers will spend a minimum amount to get free shipping

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State of shipping 2023

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