E-commerce  Returns & Exchanges Report: What Consumers Want From Their E-commerce  Returns Experience


This is the question we set out to answer with our survey of over 1,000 e-commerce consumers — and the results offer a holistic picture of what growth-oriented merchants should consider offering customers today.Published in partnership with Loop, our 2022 E-commerce Returns & Exchanges Report shares a wealth of consumer insights, helping you win and keep more customers by delivering the returns and exchanges experience they want.
Download the full report to learn:
How your return policy can make or break an online conversion
The most common reasons for e-commerce returns
How to successfully incentive exchanges over returns
Download now

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