E-commerce  Returns & Exchanges Report: What Consumers Want From Their E-commerce  Returns Experience

This is the question we set out to answer with our survey of over 1,000 e-commerce consumers — and the results offer a holistic picture of what growth-oriented merchants should consider offering customers today.Published in partnership with Loop, our 2022 E-commerce Returns & Exchanges Report shares a wealth of consumer insights, helping you win and keep more customers by delivering the returns and exchanges experience they want.