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Carrier Capabilities

Shippo provides access to a global network of shipping providers. Each carriers has its own rules and restrictions, you can find details here.

USPS

Shippo offers a discounted master account upon sign up.

Countries served:
United States outbound shipments to domestic and international destinations

Supported features:

Discounted shipping rates
Shipping labels
Tracking
Manifests
Signature confirmation
Scan-based return labels
Label formats: PNG, 2.3×7.5 inch PNG, 8.5×11 inch PDF, 4×6 inch PDF, 2.3×7.5 inch PDF, ZPLII, A4 PDF, A6 PDF
Single call label generation

Shipments to Military Mail (APO, DPO, FPO, MPO), U.S. Territories, and Freely Associated States requires Customs Forms.

FedEx

Don’t have a FedEx account? Open a discounted FedEx account now with Shippo!

Countries served:
Global

Supported features:

Shipping rates
Shipping labels
Tracking
Signature confirmation
3rd party billing
Collection on delivery (COD)
Multi-piece shipments
Label formats: PNG, 8.5×11 inch PDF, 4×6 inch PDF, ZPLII, A4 PDF, A6 PDF
Single call label generation

Account information required:

FedEx account number
FedEx meter number (see our FAQ on how to get your FedEx meter number)
FedEx Smartpost hub ID (required for FedEx Smartpost)

Test Mode: FedEx requires a different account and meter number for test mode. Please connect a FedEx test account on Shippo with your test mode credentials from the FedEx Web Services portal.

UPS

Countries served:
Global

Supported features:

Shipping rates
Shipping labels
Tracking
Signature confirmation
3rd party billing
Collection on delivery (COD)
Multi-piece shipments
Label formats: PNG, 8.5×11 inch PDF, 4×6 inch PDF, ZPLII
Single call label generation

To access your negotiated UPS rates, please connect your account through the UPS full setup workflow from the Carriers tab on your dashboard. Learn more here.

Account information required:

UPS User ID
UPS account number
UPS Password
UPS Mail Innovations cost center identifier (required for UPS Mail Innovations)
UPS Mail Innovations USPS endorsement (required for UPS Mail Innovations)

DHL Express

For international shipments originating from United States, Shippo offers a discounted master account upon sign up.

Countries served:
Global

Supported features:

Discounted shipping rates
Shipping labels
Tracking
Label formats: 8.5×11 inch PDF, 4×6 inch PDF, ZPLII
Single call label generation

Account information required:
For all other outbound countries, and U.S. businesses who’d like to use their own DHL accounts, please enter:

DHL Express account number
Contact us at support@goshippo.com if you have your own DHL Express account to access your rates.
In order to use your own DHL Express account with Shippo, your account will need to be whitelisted by your DHL Express account manager. Please contact your DHL Express account manager and let them know you would like to connect to Shippo in order to access your rates.

DHL eCommerce

Countries served:
United States outbound shipments to domestic and international destinations only

Supported features:

Shipping labels
Tracking
Dangerous goods support
Manifests
Label formats: 8.5×11 inch PDF, 4×6 inch PDF, A4 PDF, A6 PDF
Single call label generation
Signature Confirmation

Account information required:

DHL eCommerce Client ID
DHL eCommerce Password
DHL eCommerce Pickup Number
DHL eCommerce Facility Code

Canada Post

Countries served:
Canadian outbound shipments to domestic and international destinations

Supported features:

Shipping rates
Shipping labels
Tracking
Manifest
Label formats: 8.5×11 inch PDF, 4×6 inch PDF

Account information required:

Canada Post customer number
Canada Post API username and password
(see our FAQ on how to ger your Canada Post API usernames and password)
Canada Post contract ID (if you are a contract customer)
Canada Post payment method
(If you are a contract customer, select credit card or account)

Test Mode: Canada Post requires a different API username and password for test mode. Read our FAQ to see how to get your test credentials.

Purolator

Countries served:
Canadian outbound shipments to domestic and international destinations

Supported features:

Shipping rates
Shipping labels
Tracking
Manifests
Signature Confirmation
Label formats: 8.5×11 inch PDF, ZPLII
Single call label generation

Account information required:
Please register with the Purolator Resource Center first. Select: “I’m integrating Purolator E-Ship Web Services into a website or application that won’t be re-sold.”

Purolator production key
Purolator production key password
Purolator account number

Asendia

Service area:
United States outbound shipments to international destinations only

Supported features:

Shipping rates
Shipping labels
Tracking
Manifests
Signature confirmation
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF

Account information required:

Asendia User Login
Asendia User Password
Asendia FTP Username
Asendia FTP Password
Company Name Registered with Asendia
Asendia Permit Number
Asendia Rate Table (optional, to display rates before purchasing. Please contact support@goshippo.com for more details)

Deutsche Post

Shippo offers a default master account upon sign up.

Countries served:
Germany outbound shipments to domestic and international destinations

Supported features:

Shipping rates
Shipping labels
Tracking
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF
Single call label generation

DHL Germany

Countries served:
German and Austria outbound shipments to domestic and international destinations

Supported features:

Shipping rates
Shipping labels
Tracking
Label formats: 4×6 inch PDF, 4×8 inch PDF, 8.5×11 inch PDF, PNG, A4 PDF, A6 PDF

Account information required:

To use your own account, you’ll need:

DHL Germany account number (The first 10 digits of your DHL account number)
DHL Germany business customer portal username (DHL username for www.dhl-geschaeftskundenportal.de)
DHL Germany business customer portal password (DHL password for www.dhl-geschaeftskundenportal.de)
DHL Germany default participation code (The last 2 digits of your DHL account number)
DHL Germany tracking username (optional, only used for tracking)
DHL Germany tracking password (optional, only used for tracking)

Test Mode: DHL Germany requires a different credentials for test mode. It can be found on add carrier account page.

GLS France and GLS Germany

Countries served:
Germany and France outbound shipments to domestic destinations only

Supported features:

Shipping labels
Label formats: PNG, 8.5×11 inch PDF

Account information required:

GLS customer ID
GLS contact ID
GLS depot number
GLS parcel number (min, max, current)

GLS United States

Service area:
Western United States

Supported features:

Shipping rates
Shipping labels
Tracking
Signature Confirmation
Label formats: PNG, 8.5×11 inch PDF, 4×6 inch PDF, ZPLII
Single call label generation

Account information required:

GLS US account number
GLS US account username
GLS US account password

Mondial Relay

Countries served:
France outbound shipments to domestic destinations only

Supported features:

Shipping labels
Tracking
Location finder
Label formats: 8.5×11 inch PDF

Shippo offers highly discounted rates – you don’t need to have your own account!
If you prefer to use your own account, you’ll need:

Mondial Relay merchant ID
Mondial Relay key

Mondial Relay requires a different merchant ID and key for test mode.

RR Donnelley

Countries served:
US-originated domestic and international shipments

Supported features:

Shipping labels
Tracking
Manifests
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, ZPLII.
Single call label generation

Newgistics

Countries served:
United States outbound shipments to domestic destinations only

Supported features:

Newgistics provides a wide array of Fulfillment & Logistics services
Shipping labels
Tracking
Manifests
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF
Single call label generation

Account information required:

Newgistics API key
Newgistics Merchant ID
Facility ID
Induction Site ID

Lasership

Service area:
Eastern United States

Supported features:

- Support for Routed Delivery

and more services

Shipping labels
Tracking
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF

Account information required:

LaserShip API Key
LaserShip API ID
Critical pull time

OnTrac

Service area:
Western United States

Supported features:

Shipping rates
Shipping labels
Tracking
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF, ZPL II
Signature confirmation
3rd party billing
Collection on delivery (COD)
Saturday delivery
Carrier insurance
Single call label generation

Account information required:

OnTrac account number
OnTrac API Password

Please email softwaresupport@ontrac.com or call 877-225-6837 to request your OnTrac API password.

Australia Post

Countries served:
Australia outbound shipments to domestic and international destinations

Supported features:

Shipping rates
Shipping labels
Australia address validation
Tracking
Manifests
Label formats: 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF
Signature confirmation

Account information required:

Australia Post account number
Australia Post API key
(see our FAQ on how to get get your Australia Post API key)
Australia Post password

Hermes UK

Countries served:
UK outbound shipments to AT, BE, CZ, DK, FI, FR, DE, HU, IE, IT, LU, MC, NL, PT, SK, ES, SE, and UK

Supported Features:

Shipping rates
Shipping labels
Tracking
Signature service
Scan based billing
Label formats: PNG, 8.5×11 inch PDF, 4×6 inch PDF, ZPLII, A4 PDF, A6 PDF
Hermes ParcelShop Service, use locations to find a nearby ParcelShop
Hermes Courier Collection Service, have parcel picked up

Restrictions:

Certain remote zip codes will incur a remote delivery surcharge (i.e. IM,HS,ZE).
Packages under 15kg.

Fastway Australia

Shippo offers a master account upon sign up.

Countries served:
Australia outbound shipments to domestic destinations only

Supported features:

Shipping rates
Shipping labels
Tracking
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF, ZPL II

Couriers Please

Shippo offers a master account upon sign up.

Countries served:
Australia outbound shipments to domestic destinations only

Supported features:

Shipping rates
Shipping labels
Tracking
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF, ZPL II

Sendle

Shippo offers a master account upon sign up.

Countries served:
Australia outbound shipments to domestic destinations only

Supported features:

Shipping rates
Shipping labels
Tracking
Label formats: PNG, 4×6 inch PDF, 8.5×11 inch PDF, A4 PDF, A6 PDF

DPD UK

Countries served:
UK outbound shipments to domestic destinations only

Supported features:

Shipping rates
Shipping labels
Tracking
Scan based billing
Label formats: PNG, 4×6 inch PDF, 4×8 inch PDF, A4 PDF, A6 PDF

Restrictions:

Only the Two Day service can be used to ship to Ireland and islands (i.e. IM, JE, GG, IE).
Packages under 30kg.
For the the package to be applicable for droppoff at a parcelshop, it should be under 20kg in weight. For dimension, the L*H*W should be less than 60cm*60cm*60cm OR no two sides to exceed 1.2m collectively. If these weight and dimension restrictions are not met, the parcel will only be available for courier collection.