Shippo Ships It: Updates on Shipping Insurance, Tracking, & Mobile Web

Here at Shippo, we’re constantly finding ways to improve our product and develop new features to help e-commerce businesses of all sizes streamline fulfillment workflows, save time and money, and provide an excellent delivery experience to their customers. In case you missed them, here are some exciting updates we’ve recently released to empower e-commerce shippers like you:

Improved Shipping Insurance

Adding shipping insurance to a label is now clearer and simpler than ever. We offer shipping insurance through Shipsurance, a 3rd party professional shipping insurance company that provides protection for order totals up to $10,000 that most major carriers may not be able to cover! 

By adding shipping insurance to your labels, you can guarantee an easy claims process done completely online, fast reimbursements so you can get paid back immediately, and incredibly affordable premiums – you’ll only pay 1.25% of the insured shipment value. Bonus: Pro/Premier Plan users only pay 1%! 

Try it out by going into any order and clicking “+ Add” shipping insurance.

*Editors note: Shippo has recently announced a new shipping insurance partner, XCover. To learn more about how shipping insurance through Shippo currently works and the added benefits now available through this partnership, please visit our help center article.

Better Package Tracking for Customers

Tracking is a core part of every successful e-commerce business in order to deliver an excellent shopper experience, drive repeat business, strengthen brand, and lessen support inquiries. We’ve updated our shipment + delivery emails and tracking pages with a new sleek and modern design, as well as added additional details so customers stay informed of their packages at every step of the journey. 

In addition, Pro/Premier Plan users can upload a logo, add custom text, and select up to two custom colors for emails and tracking pages. 

Head to the Tracking section of Settings, and discover how to build a better tracking experience for your customers. 

New Carriers: DPD UK and Evri (The New Hermes)

DPD UK

We’ve added DPD UK to our global carrier network! Shippo users in the United Kingdom can now receive pre-negotiated discounts with up to 20% off on DPD UK Next Day Parcel Shop Drop Off services. You can learn more about DPD UK’s parcel delivery services here.

Evri (The New Hermes)

We’ve also added Evri to our global carrier network! Shippers in the UK can now receive pre-negotiated discounts on Evri Parcel Shop Drop Off and Next Day Parcel Shop Drop Off services. You can learn more about Evri’s parcel delivery and courier services here.

Orders Page on Mobile Web 

We’ve made updates to the mobile web browser experience so now it’s easier than ever to navigate and purchase labels directly from your phone. Now you can head to apps.goshippo.com/orders on your mobile device for a fully responsive experience where you can view your synced orders to edit/purchase, or create a new label on-the-go! We’re continuing to build out and improve our mobile web app, so stay tuned for additional updates.

Shippo Shoutout: How 38 Pecans Continues to Grow With Shippo

We got a chance to chat with one of our users, 38 Pecans, last month and learn more about how Shippo has helped them save precious time in their day-to-day workflows! 

We’re committed to providing shippers of all shapes and sizes a fully equipped, end-to-end shipping solution so that you can stay focused on building out and growing your business. We have several things in store to continue helping you improve customer satisfaction, implement more efficient processes, and save time in your day-to-day workflows. We look forward to sharing more with you soon! 

New to Shippo, shipping, or e-commerce? Sign up for a free Shippo account free today and let us handle the complexities of shipping for you.