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Shippo Updates | June 27, 2016

Canada Post Service Advisory

Canada Post is advising customers of possible service disruptions as a large number of employees could participate in work stoppage starting Saturday, July 2nd.

If that disruption occurs, Canada Post will not operate, meaning no mail or parcels will be delivered and no new items will be accepted. Packages already in the postal system during the work stoppage will not be delivered until work resumes.

The disruption will also affect all packages sent to Canada from foreign postal services, such as USPS. If the service disruption occurs, any packages sent to Canada will be held at the border until regular services resume.

To ensure delivery through Canada Post prior to a possible work disruption, customers within Canada are encouraged to send any items as described below, and international customers are encouraged to get packages to Canada before these dates:

Canada Post Advisory Dates

Steps you can take to minimize impact on your business and for your customers:

  • Put up a customer notice on your site if you anticipate being impacted by Canada Post strike.
  • Setup accounts with alternative carriers today. UPS, FedEx and DHL are all integrated into Shippo. You only need to provide your account credentials to start shipping via these services.
  • Start moving your shipments away from Canada Post now, ensuring your parcels are not stuck in transit during the strike.
  • Canada Post handles a large portion of the shipping volume in Canada, which will need to be handled by the other carriers. Do not promise specific delivery dates to your customers, as the remaining carriers will be under shipping load they could not plan for.

We will update this post as more information becomes available. If you have any additional questions, please contact us.

Shippo is a multi-carrier API and web app that helps retailers, marketplaces and platforms connect to a global network of carriers. Businesses use Shippo to get real-time rates, print labels, automate international paperwork, track packages and facilitate returns. Shippo provides the tools to help businesses succeed through shipping.

Mikhail Ledvich VP of Marketing at Shippo

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