Bring Your Brand to Life with Shippo’s Professional Plan

Sky-high consumer expectations are prompting businesses to think deeply about tracking notifications, returns, “unboxing,” and more—all to create a delightful customer experience well after a purchase has been made. Unfortunately for many online businesses, it’s hard to devote precious time and resources to improving the post-purchase experience. But, the alternative—unhappy customers and missed revenue opportunities—isn’t…

Introducing: More Australian Carriers

We are excited to announce that we have added three new carriers for businesses shipping in Australia! You will now be able to access Sendle, Fastway Couriers, and CouriersPlease automatically within your Shippo account. You will not need to sign up for your own account with any of these carriers – if you are shipping out…

Important 2018 Carrier Rate Changes

Carriers like FedEx, UPS, and USPS have announced price increases for 2018. We’ve compiled a summary of the price changes below. USPS 2018 Pricing – effective January 21, 2018 USPS announced they will be increasing prices for 2018 starting on January 21st, after the busy holiday season. Since prices are changing in late January, businesses can continue…

2017 Holiday Shipping Deadlines

The holidays are just around the corner meaning the busiest season of the year is rapidly approaching. Online shopping has become the go-to option for customers to skip the crowds which makes shipping and logistics harder than ever. What complicates matters is that Christmas falls on a Monday this year and many carriers don’t deliver…

2017 State of Shipping

It’s a perpetual battle for online retailers to keep their margins and customer satisfaction levels high as they compete with the Amazon effect. Amazon has set consumer expectations for free (and oftentimes, fast) shipping; customers also expect a delightful and streamlined experience when they purchase something online. To help businesses better understand where to invest…

Expanding Our Shipment Tracking Network

We are excited to announce that we now support shipment tracking for 22 new carriers in our global network of shipping carriers. Businesses can now connect to more carriers around the world to get shipment tracking updates for shipments. Our mission at Shippo is to help businesses succeed through shipping.  Access to shipment tracking data is vital…

Most Important Time to Engage with Your Customers

Don’t say “bye-bye” to your customers after they click “buy”. Customers are waiting to hear from you after they make a purchase – is my order fulfilled, did it ship, is it going to arrive on time? Right after the purchase is the best time to engage with your customers. Providing them with an unique…

Meet Shippo at eBayOPEN

Join the Shippo team at eBayOPEN 2017 in Las Vegas from July 25 – 28th. As the official shipping platform for eBay Canada and an approved Guaranteed Delivery shipping provider for eBay US, we look forward to talking with eBay sellers about how we can help you streamline your shipping workflow. Shippo provides ecommerce businesses…

DSCO Partners with Shippo

We’re excited to announce our partnership with Dsco. Together, we will be providing thousands of retailers and suppliers data intelligence to optimize fulfillment and shipping. One of Dsco’s Customers The combination of Dsco’s inventory and order data with Shippo’s shipping carrier data will help surface inventory patterns, purchase orders, invoicing, and full shipping lifecycle insights. Our…

When Do Customers Become Engaged

Consumers today have more places to shop than ever. If you have an ecommerce business, and you want online shoppers to buy from you, you need to make the shopping experience pleasant and easy. But where does that process start and end and what can you do to make it more pleasant for your customers?…

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