3 Unique Ways to Offer Free Shipping

As an e-commerce business owner, you could do everything right—craft the perfect, personalized product, price it competitively, and provide customer-friendly support—but unless you offer free shipping, your customers will be hard-pressed to click “purchase”. In survey after survey, consumers demand free shipping. Nine out of 10 people said free shipping was the No. 1 incentive…

Prevent Online Returns With Product Images and Videos

Online returns are a major pain point for e-commerce sellers. It’s not uncommon to see return rates of 30 percent or more for merchandise that’s bought online. And unless you’re promoting a “Try Before You Buy” policy, you likely want to get your return rate as low as possible to avoid unhappy customers and missed sales. Driving down your return…

How to Negotiate Shipping Rates with FedEx or UPS

If you’re a high-volume shipper, it’s important to know how to negotiate shipping rates with FedEx or UPS to get the best possible pricing you can for your packages. With a bit of preparation and an understanding of the FedEx vs. UPS vs. USPS shipping rates, you can make room for yourself at the negotiating table.…

Is The “Try Before You Buy” Trend Right for Your Business?

The traditional fitting room has moved out of brick-and-mortar stores and into our very own bedrooms. Given how easy it is to make a return, consumers are buying items online and treating their purchase like a tryout. For example, a consumer might purchase a few different sizes and styles of jeans to try on at…

Are USPS Boxes Free? How to Save Money Shipping with the Postal Service

If you’re starting an e-commerce business and trying to determine your shipping strategy, you may be wondering: are USPS boxes and envelopes free? Shipping costs, including the money spent on packaging materials, can have a big impact on your bottom line. In fact, 68 percent of businesses listed cost of shipping as their biggest operational…

DHL, UPS, and FedEx Same-day Delivery Options

Same-day delivery is no longer reserved for the major retailers. Now that DHL, UPS, and FedEx are offering day-of delivery, it’s a great time to take a deeper look at how your business might be able to offer this service to your customers. Especially since a quarter of online shoppers would abandon a cart if…

What is an API and How Does it Work?

Our users can access Shippo either through an easy-to-use web app or integrating with our API. If you don’t have a tech background, you may be wondering: what is an API? Our users can access Shippo either through an easy-to-use web app or integrating with our API. If you don’t have a tech background, you…

Key Qualities of a Good Startup Employee

Startups are renowned for having a fast-paced, experimental environment. To be successful, there are certain characteristics a startup employee must have, such as being a self-starter and willing to wear many hats. It’s also important to look closely at each individual company, since each startup has a unique culture and set of values. In a…

5 Surprising U.S. Postal Service Facts

The U.S. Postal Service is one of the oldest fixtures of our American history. It got its start as the U.S. Mail in 1775 under Postmaster General Benjamin Franklin. It’s changed quite a bit over the years—did you know the USPS didn’t officially deliver mail to homes until the Civil War? The story goes that…

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